I am delighted to take on any requests for custom or wholesale orders - just ask!
Custom dye orders are priced the same as in-stock colourways.
They generally take around 1-2 weeks before they are ready for shipping, as long as I have the required base yarn in stock.
I offer discount for larger quantities of yarn purchased at the same time.
Please ask for your specific requirements and I'll let you know the timescale and cost.

All animal-based fibres (wool, silk, alpaca, cashmere, etc) are dyed with heat using Jacquard dyes and are as colourfast as you can get a hand-dyed yarn, although if regularly exposed to harsh sunlight they will fade the same as any other coloured fabric.
Gentle handwashing and drying (not tumble dryers) is a must as these are premium yarns which you'll want to last!

The plant-based fibres (bamboo, banana, linen, cotton, tencel) are cold-dyed with Procion MX dyes which always releases some of the colour over time, like denim jeans that fade. Handwash these yarns separately in cool water and drip-dry for best results.

I use recycled packaging where possible - if you prefer new (e.g. when the item is for a gift), just let me know when you order.
An additional giftwrap option is available for selection at checkout on suitable items.
Packages are shipped in recyclable mailing bags or cardboard boxes. Please use your local recycling facilities to correctly dispose of these items.

Perran Yarns are sold on a wholesale basis to several local retailers. If you are a retailer interested in stocking Perran Yarns, please email me at the address below for a copy of our current terms.

Please note I am unable to send orders to Germany due to the new packaging laws.

UK packages are sent by 1st Class or Tracked 24 post, & should arrive within 1-2 working days. Local collection can be arranged before ordering.

Packages to other countries are sent by International Tracked and/or Signed Airmail. These usually arrive within 3-7 working days, but may take up to 6 weeks due to Customs procedures.

I obtain proof of posting for all shipped items, and always send notification of shipping with an estimated delivery timeframe. If your item has not been received by 2 weeks after the expected latest date please contact me as soon as possible for a replacement item or refund.
Please note that replacement or refund for items lost in the post is only possible if you notify me of the non-delivery within 70 calendar days from the date of posting.